Email - Exchange

The Exchange message source can read and automate email processing from Microsoft Exchange Server Web Services (EWS).

This works with any on-premises or hosted Exchange Server. Enter your Exchange User Name and Password and the URL and click Connect. If you do not know your Exchange URL, enter the User Name & Password and click Discover. This will attempt to find the URL from the user credentials.

Select the Folder to read emails from. Enable the Delete Processed Messages option to remove emails from the Office 365 folder once they have been processed by ThinkAutomation (optional).

You can also select the Move To Folder option to move processed items to a different folder (optional).

The Only Messages Since date entry allows you to specify a date. Any messages with a received date prior to this date will be ignored. The Only Messages From Address entry allows you to specify one or more from addresses. Leave this entry blank to include emails from all senders. You can specify multiple addresses separated by semi-colons. You can also use wildcards (eg: *@somedomain.com).

This Message Source type is designed for legacy on-premises or hosted Exchange Servers that still support basic auth. If you use Office 365 you should use the Office 365 Message Source which uses modern authentication.

Sync-Status

The Exchange Message Source works by synchronizing changes since the last time the mailbox was checked (depending on the Schedule you have configured). Only new messages since the last synchronization are downloaded. All messages will be downloaded when the mailbox is accessed for the first time. During Automation development it may be necessary to re-download and reprocess all messages again. To do this, first delete all existing messages from the ThinkAutomation Message Store. Then click the Reset Sync State button on the Message Source properties page. The Reset Sync State button clears the synchronization status for the the message source causing all messages to be re-downloaded. See: Reprocessing Existing Messages.

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