Email - IMAP

The IMAP message source can read and automate email processing from a mail server using the IMAP protocol.

Enter the IMAP Server address, port, user name & password. Click the Connect button to connect and then select the Folder to read messages from.

You can select to Move or Delete processed messages (optional). You can conditionally move processed messages to a different folder inside an Automation. See: Move Incoming Message action.

If the Mark Processed Messages As Seen option is enabled, ThinkAutomation will set the 'seen' flag on the IMAP server for each processed message. It will also only download 'unseen' messages. This can improve performance, however you should ensure no other user is connecting to the same mailbox with the same credentials and marking messages as seen separately.

The Only Messages Since date entry allows you to specify a date. Any messages with a received date prior to this date will be ignored. The Only Messages From Address entry allows you to specify one or more from addresses. Leave this entry blank to include emails from all senders. You can specify multiple addresses separated by semi-colons. You can also use wildcards (eg: *@somedomain.com).

Sync-Status

The IMAP Source works by synchronizing changes since the last time the mailbox was checked (depending on the Schedule you have configured). Only new messages since the last synchronization are downloaded. All messages will be downloaded when the mailbox is accessed for the first time. During Automation development it may be necessary to re-download and reprocess all messages again. To do this, first delete all existing messages from the ThinkAutomation Message Store. Then click the Reset Sync State button on the Message Source properties page. The Reset Sync State button clears the synchronization status for the the message source causing all messages to be re-downloaded. See: Reprocessing Existing Messages.

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