Email - Office 365 or Outlook

The Office 365 message source can read and automate email processing from an Office 365 or an online Outlook mailbox folder.

Click the Sign In button to sign in to an Office 365 or Outlook account.

Select the Folder to read emails from.

Enable the Delete Processed Messages option to remove emails from the Office 365 folder once they have been processed by ThinkAutomation (optional).

You can also select the Move To Folder option to move processed items to a different folder (optional). You can conditionally move processed messages to a different folder inside an Automation. See: Move Incoming Message action.

The Only Messages Since date entry allows you to specify a date. Any messages with a received date prior to this date will be ignored. The Only Messages From Address entry allows you to specify one or more from addresses. Leave this entry blank to include emails from all senders. You can specify multiple addresses separated by semi-colons. You can also use wildcards (eg: *@somedomain.com).

Access Shared Mailbox

You can optionally read messages from a shared mailbox. Enter the shared mailbox username in the Access Shared Mailbox entry. Click the Get Folders button to read the folders for the shared mailbox. If the Shared Mailbox entry is blank then folders will be displayed for the signed-in user.

Re-Sign In

Depending on your security configuration you may need to re-sign in periodically. In these cases ThinkAutomation will pause the Message Source and send a notification to the ThinkAutomation Studio informing you to sign in again. Open the Message Source using the ThinkAutomation Studio and click the Sign In button again and then Resume the Message Source.

Sync-Status

The Office 365 Message Source works by synchronizing changes since the last time the mailbox was checked (depending on the Schedule you have configured). Only new messages since the last synchronization are downloaded. All messages will be downloaded when the mailbox is accessed for the first time. During Automation development it may be necessary to re-download and reprocess all messages again. To do this, first delete all existing messages from the ThinkAutomation Message Store. Then click the Reset Sync State button on the Message Source properties page. The Reset Sync State button clears the synchronization status for the the message source causing all messages to be re-downloaded. See: Reprocessing Existing Messages.

Note: If the mailbox contains many thousands of messages it may take some time for the first sync to complete.

See Also: Microsoft Logins if you want to use your own App Registration for connecting to Office 365.

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